RECOMMENDATIONS FOR BUYERS
The data in this report is intended to help buyers make confident, forward-looking decisions about their print environments. As organizations reassess the role of print, we recommend focusing on the following principles:
01 Uncover user behaviors and requirements
Print estates continue to evolve as organizations balance hybrid work with office returns. Buyers should use
usage data to right-size device fleet, ensuring users can access print and scan services wherever work happens.
02 Prioritize“ No Print Management” outcomes
The return on investment from cloud print goes beyond removing print servers. Eliminating driver deployment and infrastructure dependencies frees IT from day-to-day print operations to focus on higher-value work.
03 Adopt security-first print platforms
Security should be built into every layer of the platform— from document submission and device access to data handling and administration— supporting compliance and risk reduction without adding operational complexity.
04 Challenge service providers to measure availability by outcomes, not infrastructure
What matters is whether users can print, and scan, without disruption— not whether servers are technically“ up.”
Buyers should evaluate platforms based on real user outcomes rather than infrastructure-level SLAs alone.
05 Look beyond basic print to workflow enablement
Printing is only part of the value. Buyers should consider scan workflows that simplify document capture and delivery, including one-touch scanning to repositories with OCR, faster access to usable, searchable content.
06 Expect fast, low-effort trials and deployment
Modern cloud print platforms should support same-day trials over standard HTTPS, with no special network configuration. Buyers should expect to print and scan during the first engagement— not after weeks of setup.
30 | STATE OF PRINTING