SECURITY WHITEPAPER
SECURITY WHITEPAPER
Incident Management
INCIDENT RESPONSE
Y Soft ’ s Cloud Operations and Security team respond quickly to all security and privacy events . Y Soft ' s rapid incident response program is responsive and repeatable . Pre-defined incident types , based on historical trending , are created to facilitate timely incident tracking , consistent task assignment , escalation , and communication . Many automated processes feed into the incident response process , including malicious activity or anomaly alerts , vendor alerts , customer requests , privacy events , and others .
In responding to any incident , we first determine the exposure of the information and determine the source of the security problem , if possible . We provide periodic updates as needed to ensure appropriate resolution of the incident .
Our Chief Security Officer reviews all security-related incidents , either suspected or proven , and we coordinate with affected customers using the most appropriate means , depending on the nature of the incident .
YSoft SAFEQ Cloud - 27 - YSOFT . COM